Privacy Policy

This Privacy Policy describes Diani Pet Care's policies and procedures on the collection, use, and disclosure of your information when you use our Service. It also explains your privacy rights and how the law protects you.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. We use your personal data to provide and improve our Service.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural form.

Definitions

• Account means a unique account created for you to access our Service.
• Company (referred to as either "the Company", "We", "Us", or "Our") refers to Diani Pet Care, Diani Beach Road, Kwale County, Kenya.
• Cookies are small files placed on your device by a website, containing details of your browsing activity.
• Country refers to: Kenya.
• Device means any device that can access the Service, such as a computer, phone, or tablet.
• Personal Data refers to any information that relates to an identified or identifiable individual.
• Service refers to the Diani Pet Care website and mobile application.
• Service Provider means any natural or legal person who processes data on behalf of the Company.
• Usage Data refers to data collected automatically, such as time spent on pages or device identifiers.
• Website refers to Diani Pet Care, accessible from dianipetcare.com.
• You means the individual or organization accessing or using the Service.

Collecting and Using Your Personal Data

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including:

• Email address
• First name and last name
• Phone number
• Address and city

Usage Data

Usage Data is collected automatically and may include your device's IP address, browser type, the pages you visit, and the time spent on each page. This helps us analyze and improve our Service.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service.
• To manage your account and registration.
• To contact you regarding updates, offers, and important information.
• To fulfill service bookings and payments.
• To analyze usage trends and improve our features and customer experience.

Retention of Data

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Transfer of Data

Your information may be processed and stored in locations outside your jurisdiction. By using our Service, you consent to this transfer, provided adequate data protection controls are in place.

Delete Your Data

You can request deletion of your data by contacting us at info@dianipetcare.com. We may retain some information if required by law.

Security of Your Data

We use industry-standard measures to protect your data, but no system is completely secure. By using our Service, you acknowledge and accept this risk.

Children's Privacy

Diani Pet Care's services are not directed to children under 13. We do not knowingly collect their data. If you believe a child has provided us with personal data, please contact us for removal.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites and encourage you to review their policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date at the top. You are advised to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@dianipetcare.com
• By visiting our website: dianipetcare.com